Privacy Policy

This policy explains how THE BLUES collects and uses information when you shop at our website, contact us, or subscribe to our newsletter.

Information we collect

Contact and delivery details you provide, such as your name, phone number, email address, and shipping address.
Order details, including products, order status, payment method, and payment transaction references.
Your email address if you choose to subscribe to our newsletter.
Basic technical information needed to operate and protect the website, such as browser and request information.

How we use information

To accept, process, deliver, and provide updates about your orders.
To respond to your questions and provide customer support.
To send newsletter updates if you subscribed; you can ask us to stop these messages at any time.
To maintain website security, prevent misuse, and meet legal or accounting obligations.

Payments and sharing

Online payments are handled by Razorpay. We do not ask you to send or store your full card or banking credentials on our website. Payment providers and delivery partners receive the information they need to process a payment or deliver an order. We may also disclose information where required by law or to protect our legal rights.

Storage and security

We keep information for as long as needed to fulfil the purposes above, including order servicing, accounting, and legal requirements. We use reasonable safeguards to protect it, though no internet service can guarantee absolute security.

Your choices and requests

You may contact us to ask about, correct, or request deletion of your personal information, or to stop newsletter messages. Some order records may need to be retained where required by law or for legitimate business records.

Contact

For privacy questions or requests, email Theblueslifestyle04@gmail.com or message us on Instagram @theblues.jewels.

Last updated: November 2026